Refund & Cancellation Policy


We understand plans change. Our cancellation policy is designed to be fair while ensuring our drivers' time is respected.

Notice PeriodRefund Amount
More than 48 hours before pickup100% Refund
24 to 48 hours before pickup50% Refund
Less than 24 hours before pickupNo Refund
Processing

Refunds are processed within 7-10 business days. Please contact our support team at +61468261636 if you have questions regarding your specific booking.